GDPR

Last updated: 01/06/2025

At JobInterviewHero, we take your privacy and data protection seriously.
This statement explains how we comply with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.

JobInterviewHero is a product of Vorentoo Ltd, a registered company in Scotland (Company No. SC549704), headquartered in Glasgow, United Kingdom.

1. Who We Are

Data Controller:
Vorentoo Ltd (Company No. SC549704)
Glasgow, United Kingdom
📧 privacy@jobinterviewhero.com

JobInterviewHero is an AI-powered interview preparation platform that enables users to practise mock interviews, receive automated feedback, and build confidence.

2. What Personal Data We Collect

We collect and process only the data necessary to provide our services safely and effectively.
Depending on how you use JobInterviewHero (website, mobile app, or institutional access), this may include:

  • Account Information: name, email address, password, and institutional affiliation (if applicable).

  • Usage Data: interview sessions created, feedback generated, and app interaction data.

  • Technical Data: IP address, browser type, device information, and cookies (for performance and security).

  • Communication Data: support requests, feedback submissions, and correspondence.

We do not collect sensitive personal data such as race, religion, political opinions, or biometric data.

3. How We Use Your Data

Your personal data is used to:

  • Create and manage your JobInterviewHero account.

  • Deliver AI-powered interview feedback and performance insights.

  • Improve our platform experience and functionality.

  • Provide technical support and respond to enquiries.

  • Fulfil our legal and regulatory obligations.

We never sell, rent, or trade your data with any third parties.

4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contractual necessity — to deliver the services you have signed up for.

  • Legitimate interest — to improve platform performance and user experience.

  • Consent — where required (e.g., newsletters or marketing).

  • Legal obligation — to comply with UK or EU laws.

5. How We Store and Protect Your Data

All data is stored securely on GDPR-compliant servers located within the United Kingdom and European Union.
We use encryption, firewalls, and restricted access to protect against unauthorised access, alteration, or loss.

Your data is retained only as long as necessary to provide our services or comply with legal requirements.

6. Sharing Your Data

We may share limited data only with trusted third-party providers that help us deliver our service — such as hosting providers, analytics platforms, and customer support tools.
Every partner is carefully vetted and bound by GDPR-compliant Data Processing Agreements.

We do not share data with advertisers, nor do we use your data for third-party marketing.

7. International Data Transfers

Where data is transferred outside the UK or EU (e.g., for cloud services), we ensure equivalent data protection safeguards are in place — including Standard Contractual Clauses (SCCs) or approved adequacy decisions.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Port your data to another provider.

  • Withdraw consent at any time.

You can exercise these rights by contacting:
📧 privacy@jobinterviewhero.com

We will respond to all requests within 30 days.

9. Data Retention

We retain personal data only for as long as necessary to provide services or comply with legal requirements.
Inactive accounts are securely deleted after 12 months of inactivity, unless you request otherwise.

10. Cookies and Tracking

We use cookies and analytics tools to improve functionality and performance.
You can control cookie settings through your browser at any time.
Our full Cookie Policy is available [here – link to cookie page].

11. Data Breaches

In the unlikely event of a data breach, we will:

  • Notify affected users within 72 hours of becoming aware of the incident.

  • Inform the Information Commissioner’s Office (ICO) where required.

  • Take immediate action to contain and resolve the issue.

12. Contact and Complaints

If you have any questions about how your data is handled, please contact us:
privacy@jobinterviewhero.com
Vorentoo Ltd, Glasgow, United Kingdom (Company No. SC549704)

If you believe your data has been mishandled, you can also contact the Information Commissioner’s Office (ICO) directly via https://ico.org.uk.